Cookie and Data Usage Policy

Last updated: January 15, 2025

How We Use Tracking Technologies

At Lumotaxon Zen, we believe transparency about data collection builds trust. Our website uses various tracking technologies to understand how visitors interact with our educational content and services.

These technologies help us recognize returning visitors, remember your preferences, and improve your learning experience. We use this information to optimize our emotional investing education programs and provide personalized content that matches your interests.

Essential Tracking

Required for basic website functionality, security, and user authentication. These cannot be disabled without affecting site performance.

Performance Analytics

Helps us understand which educational resources are most valuable and how users navigate through our content.

Functional Enhancements

Remembers your preferences, language settings, and progress through our learning materials for a smoother experience.

Educational Insights

Tracks engagement with our financial education content to help us create more effective learning programs.

What Information We Collect

Our tracking systems collect different types of information depending on how you interact with our site. Most of this happens automatically when you browse our educational content.

  • Pages visited and time spent reading educational materials
  • Device information including browser type and screen resolution
  • Geographic location (country and region level only)
  • Referral sources that brought you to our educational content
  • Interaction patterns with our financial learning resources
  • Form submissions for program inquiries and newsletter signups

We don't collect personal financial information through our tracking systems. Any sensitive data you share through contact forms is handled separately with additional security measures.

Data Retention and Storage

Different types of data have different retention periods based on their purpose and Canadian privacy regulations.

Session Data

Temporary information cleared when you close your browser or after 30 minutes of inactivity

Analytics Data

Website usage patterns and performance metrics retained for 24 months for educational program improvement

Preference Settings

User preferences and customizations stored for up to 12 months or until you clear them

Contact Information

Inquiry forms and newsletter subscriptions retained according to our privacy policy terms

Managing Your Tracking Preferences

You have several options for controlling how we track your interactions with our educational content. These settings can be adjusted at any time through your browser.

Chrome

Settings → Privacy and Security → Site Settings → Cookies

Firefox

Options → Privacy & Security → Enhanced Tracking Protection

Safari

Preferences → Privacy → Prevent Cross-Site Tracking

Edge

Settings → Cookies and Site Permissions → Manage Cookies

Keep in mind that blocking certain tracking technologies may affect your experience with our educational platform. Some features like progress tracking and personalized recommendations require basic data collection to function properly.

Questions About Our Data Practices

We're committed to transparency about how we handle your information. If you have questions about our tracking technologies or want to request information about the data we've collected, please reach out to us.

Email: [email protected]

Phone: +1 (204) 255-7673

Address: 320 Rue de la Fenaison, Varennes, QC J3X 2H2, Canada

We typically respond to data inquiries within 5 business days. For complex requests involving data export or deletion, please allow up to 15 business days for processing.