Emotional Investing Education | Lumotaxon Zen Financial Learning

Introduction

At Lumotaxon Zen, we understand that your personal information deserves careful protection. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or use our emotional investing education services.

We're committed to transparency about our data practices and compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Personal Information You Provide

When you interact with our services, we may collect information you voluntarily provide, such as your name, email address, phone number, and educational background when enrolling in our programs or contacting us for support.

Automatically Collected Information

Browser type and version information
Device information and operating system
IP address and general location data
Website usage patterns and page interactions
Referral sources and search terms used to find us

Educational Progress Data

For students enrolled in our programs, we track course completion, assessment results, and learning progress to personalize your educational experience and provide meaningful feedback on your development.

How We Use Your Information

We use collected information to deliver and improve our educational services, communicate with you about your progress, and ensure our programs meet your learning needs effectively.

            Primary Uses Include:
          
Providing access to educational
            content and resources
Tracking learning progress and issuing
            completion certificates
Sending course updates and educational
            materials
Responding to support requests and
            technical issues
Improving our curriculum based on
            student feedback and performance

Information Sharing and Disclosure

We don't sell your personal information to third parties. We may share limited information with trusted service providers who help us deliver our educational services, such as email delivery systems or learning management platforms.

Service Providers

Third-party companies that assist with website hosting, email communications, or educational platform functionality may access necessary personal information to provide their services. These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose personal information when required by law, court order, or government investigation, or when necessary to protect the safety of our students or the integrity of our educational programs.

Your Privacy Rights

Under Canadian privacy law, you have several rights regarding your personal information. We're committed to honoring these rights and making it straightforward for you to exercise them.

Access Your Information

You can request a copy of the personal information we hold about you, including details about how it's been used and who it's been shared with.

Correct Inaccuracies

If you notice errors in your personal information, we'll work with you to correct them promptly and notify any third parties who received the incorrect information.

Withdraw Consent

You can withdraw your consent for certain uses of your information, though this might limit our ability to provide some services or communicate about your progress.

Request Deletion

You can request deletion of your personal information, subject to legal requirements for record retention and legitimate business needs related to your education.

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure. Our security measures include encrypted data transmission, secure server infrastructure, and regular security assessments.

Technical Safeguards

All sensitive data transmissions use SSL encryption, and we store personal information on secure servers with restricted access controls. Our systems undergo regular security updates and vulnerability assessments to maintain protection against emerging threats.

Access Controls

Only authorized personnel who need access to perform their job functions can view personal information. All staff receive privacy training and are bound by confidentiality agreements regarding student and user data.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Educational records are typically maintained for seven years after program completion to support transcript requests and continuing education verification.

            Retention Periods:
          
Student educational records: 7 years
            after program completion
Marketing contact information: Until
            you unsubscribe or request deletion
Website usage data: 2 years for
            analytics purposes
Support communications: 3 years for
            quality assurance

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and understand how our site is used. Most cookies we use are essential for website functionality, while others help us improve our services and content.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.

International Data Transfers

While our primary operations are based in Canada, some of our service providers may process data in other countries with different privacy laws. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify active users via email and post the updated policy on our website with a revised effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information and your rights regarding its use.

Lumotaxon Zen

Privacy Policy